How to Fix Origin Encountered an Issue Loading This Page Error

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Many users have reported encountering the frustrating error message “Origin encountered an issue loading this page” when attempting to launch or use the Origin client. This issue can disrupt your gaming experience and prevent access to your library or account settings. Fortunately, there are several reliable methods to resolve this error and get Origin back on track. In this article, we’ll walk you through the best solutions available to fix this issue quickly and efficiently.

What Causes the Error?

This error is commonly related to issues such as corrupted cache, outdated software, network configuration problems, or even permission restrictions. Understanding these potential causes allows you to identify the most effective solution for your case.

1. Clear the Origin Cache

One of the most common reasons behind this error is corrupted cache files. Clearing the cache can often resolve unexpected behavior in the Origin client.

Here’s how to do it:

  1. Close the Origin client completely.
  2. Press Windows + R and type %ProgramData% then press Enter.
  3. Locate the Origin folder. Delete all files and folders inside except the LocalContent folder.
  4. Press Windows + R again, type %AppData%, and press Enter.
  5. Delete the Origin folder from both Roaming and Local directories.

Now restart Origin and check if the error has been resolved.

2. Run Origin as Administrator

Sometimes, Origin may require elevated permissions to perform certain operations. Running the client as an administrator can bypass restrictions imposed by Windows.

To do this:

  • Right-click on the Origin shortcut on your desktop.
  • Select Run as administrator.

If Origin loads without the error, you can make these settings permanent by adjusting the shortcut properties.

3. Check Your Internet Connection and Proxy Settings

A weak or misconfigured network can also trigger the loading page error. Make sure you have a stable and unrestricted internet connection.

Disable Proxy Settings:

  1. Open Windows Settings.
  2. Go to Network & Internet > Proxy.
  3. Turn off all proxy settings and restart your computer.

After restarting, open Origin again to see if the issue persists.

4. Update or Reinstall Origin

Outdated client files may also be the culprit. Ensure that you’re using the latest version of Origin.

Steps to Reinstall:

  1. Uninstall Origin via the Control Panel or Windows Settings.
  2. Download the latest setup from the official Origin website.
  3. Install the application and sign back into your account.

Reinstalling will replace any corrupted or missing files that may have been causing the error.

5. Edit Hosts File (Advanced)

In rare cases, problematic entries in the Windows hosts file can block Origin’s access to its servers.

Edit the Hosts file:

  1. Go to C:\Windows\System32\drivers\etc.
  2. Open the hosts file using Notepad with administrator rights.
  3. Look for any lines containing “origin.com” and delete them.
  4. Save and restart your PC.

Be cautious when editing system files. Make a backup before making any changes.

6. Verify Date and Time Settings

Incorrect date or time on your system can cause connection and certificate issues with Origin servers. Ensure your PC’s date/time settings are synchronized with the internet.

How to Sync Time Automatically:

  • Open Settings > Time & Language > Date & Time.
  • Toggle on Set time automatically and Set time zone automatically.

Final Thoughts

Encountering the “Origin encountered an issue loading this page” error can severely impact your gaming sessions, but with the right troubleshooting steps, it’s often a quick fix. Start by clearing the cache, running the app as admin, checking your connection, updating or reinstalling Origin, and only proceed to more advanced options if needed.

If all else fails, consider reaching out to EA’s official support team. Their technical staff can provide direct assistance suited to your system configuration.

Always back up important data before making major changes to your computer settings. A methodical approach to resolving this error can save both time and effort while ensuring your gaming experience remains seamless.