{"id":7354,"date":"2026-10-30T08:34:02","date_gmt":"2026-10-30T08:34:02","guid":{"rendered":"https:\/\/emojifaces.org\/blog\/?p=7354"},"modified":"2026-10-30T08:40:59","modified_gmt":"2026-10-30T08:40:59","slug":"how-to-fix-windows-11-update-error-kb5065789-and-diagnose-repeated-restart-requests","status":"publish","type":"post","link":"https:\/\/emojifaces.org\/blog\/2026\/10\/30\/how-to-fix-windows-11-update-error-kb5065789-and-diagnose-repeated-restart-requests\/","title":{"rendered":"How to Fix Windows 11 Update Error KB5065789 and Diagnose Repeated Restart Requests"},"content":{"rendered":"<p><strong>Fix KB5065789 by clearing stuck Windows Update files first, then repair system files, and only then try manual installation.<\/strong> Microsoft tracks Windows 11 update status and known issues through its release health pages, so check whether the update is paused, pulled, or failing for many users before you spend an hour chasing a local problem [source: <a href=\"https:\/\/learn.microsoft.com\/en-us\/windows\/release-health\/\" rel=\"nofollow\">Microsoft<\/a>]. If Windows keeps asking for a restart after every boot, treat it as a separate symptom. That loop usually means a pending update flag was not cleared.<\/p>\n<p><strong>TLDR:<\/strong> Start with a full shutdown, then run the Windows Update troubleshooter, DISM, and SFC. If KB5065789 still fails, reset the Windows Update cache and install the update manually from Microsoft Update Catalog. For example, on a small office laptop with 80 GB free space and a 20 minute restart loop, clearing <em>SoftwareDistribution<\/em> and running <em>sfc \/scannow<\/em> often fixes the issue without reinstalling Windows. Expect the full process to take 30 to 60 minutes, depending on disk speed.<\/p>\n<h2>What KB5065789 Error Usually Looks Like<\/h2>\n<p>Windows 11 update failures are rarely polite. You may see <strong>\u201cInstall error\u201d<\/strong>, <strong>\u201cSomething didn\u2019t go as planned\u201d<\/strong>, or a restart button that comes back like a bad pop up. Honestly, it feels like Windows sometimes forgets it already restarted.<\/p>\n<p>Common signs include:<\/p>\n<ul>\n<li>The update reaches <strong>25%, 70%, or 100%<\/strong>, then rolls back.<\/li>\n<li>Windows Update says <strong>\u201cRestart required\u201d<\/strong> after every reboot.<\/li>\n<li>The PC takes 60 to 120 seconds longer than usual to shut down.<\/li>\n<li>You see error codes such as <strong>0x800f0922<\/strong>, <strong>0x80070002<\/strong>, or <strong>0x80073712<\/strong>.<\/li>\n<li>Update history shows KB5065789 failed more than once.<\/li>\n<\/ul>\n<img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"720\" src=\"https:\/\/emojifaces.org\/blog\/wp-content\/uploads\/2026\/10\/graphs-of-performance-analytics-on-a-laptop-screen-saas-team-target-accounts-sales-dashboard.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/emojifaces.org\/blog\/wp-content\/uploads\/2026\/10\/graphs-of-performance-analytics-on-a-laptop-screen-saas-team-target-accounts-sales-dashboard.jpg 1080w, https:\/\/emojifaces.org\/blog\/wp-content\/uploads\/2026\/10\/graphs-of-performance-analytics-on-a-laptop-screen-saas-team-target-accounts-sales-dashboard-300x200.jpg 300w, https:\/\/emojifaces.org\/blog\/wp-content\/uploads\/2026\/10\/graphs-of-performance-analytics-on-a-laptop-screen-saas-team-target-accounts-sales-dashboard-1024x683.jpg 1024w, https:\/\/emojifaces.org\/blog\/wp-content\/uploads\/2026\/10\/graphs-of-performance-analytics-on-a-laptop-screen-saas-team-target-accounts-sales-dashboard-768x512.jpg 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/>\n<h2>Step 1: Do a Real Shutdown<\/h2>\n<p>Do not start with registry edits. Start simple.<\/p>\n<ol>\n<li>Save your work.<\/li>\n<li>Click <strong>Start<\/strong>.<\/li>\n<li>Hold <strong>Shift<\/strong>.<\/li>\n<li>Click <strong>Power<\/strong>, then <strong>Shut down<\/strong>.<\/li>\n<li>Wait 30 seconds.<\/li>\n<li>Turn the PC back on.<\/li>\n<\/ol>\n<p>This clears some hybrid boot weirdness caused by Fast Startup. It sounds too basic, but it often stops the repeated restart message.<\/p>\n<h2>Step 2: Check Free Space and Pause Extra Updates<\/h2>\n<p>Open <strong>Settings &gt; System &gt; Storage<\/strong>. You want at least <strong>20 GB free<\/strong>. More is better. Feature files, rollback files, and temporary packages need room to breathe.<\/p>\n<p>Then go to <strong>Settings &gt; Windows Update<\/strong>. Pause updates for one week, restart, then resume updates. This forces Windows to refresh its update schedule. It drives me crazy that this can work, but it does.<\/p>\n<h2>Step 3: Run the Built In Troubleshooter<\/h2>\n<p>Go to <strong>Settings &gt; System &gt; Troubleshoot &gt; Other troubleshooters<\/strong>. Run <strong>Windows Update<\/strong>.<\/p>\n<p>Let it finish. If it says it fixed something, restart. If it says nothing was found, keep going. The troubleshooter is not magic, but it can repair broken service settings and update permissions.<\/p>\n<h2>Step 4: Repair Windows Files with DISM and SFC<\/h2>\n<p>Right click <strong>Start<\/strong> and choose <strong>Terminal Admin<\/strong>. Run these commands one at a time:<\/p>\n<pre><code>DISM \/Online \/Cleanup-Image \/RestoreHealth<\/code><\/pre>\n<pre><code>sfc \/scannow<\/code><\/pre>\n<p>DISM repairs the Windows image. SFC checks protected system files. If either tool reports repairs, restart and try KB5065789 again.<\/p>\n<img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"720\" src=\"https:\/\/emojifaces.org\/blog\/wp-content\/uploads\/2026\/03\/a-man-sitting-in-front-of-a-computer-monitor-command-prompt-windows-11-sfc-scannow-system-file-checker.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/emojifaces.org\/blog\/wp-content\/uploads\/2026\/03\/a-man-sitting-in-front-of-a-computer-monitor-command-prompt-windows-11-sfc-scannow-system-file-checker.jpg 1080w, https:\/\/emojifaces.org\/blog\/wp-content\/uploads\/2026\/03\/a-man-sitting-in-front-of-a-computer-monitor-command-prompt-windows-11-sfc-scannow-system-file-checker-300x200.jpg 300w, https:\/\/emojifaces.org\/blog\/wp-content\/uploads\/2026\/03\/a-man-sitting-in-front-of-a-computer-monitor-command-prompt-windows-11-sfc-scannow-system-file-checker-1024x683.jpg 1024w, https:\/\/emojifaces.org\/blog\/wp-content\/uploads\/2026\/03\/a-man-sitting-in-front-of-a-computer-monitor-command-prompt-windows-11-sfc-scannow-system-file-checker-768x512.jpg 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/>\n<h2>Step 5: Reset Windows Update Components<\/h2>\n<p>If the update still fails, the download cache may be damaged. In <strong>Terminal Admin<\/strong>, run:<\/p>\n<pre><code>net stop wuauserv\nnet stop bits\nnet stop cryptsvc\nnet stop msiserver<\/code><\/pre>\n<p>Now rename the update cache folders:<\/p>\n<pre><code>ren C:\\Windows\\SoftwareDistribution SoftwareDistribution.old\nren C:\\Windows\\System32\\catroot2 catroot2.old<\/code><\/pre>\n<p>Restart the services:<\/p>\n<pre><code>net start wuauserv\nnet start bits\nnet start cryptsvc\nnet start msiserver<\/code><\/pre>\n<p>Restart your PC. Then check for updates again. Windows will rebuild those folders.<\/p>\n<h2>Step 6: Diagnose Repeated Restart Requests<\/h2>\n<p>If Windows keeps saying <strong>\u201cRestart required\u201d<\/strong>, check whether the system has pending update flags.<\/p>\n<p>Open <strong>Registry Editor<\/strong> only if you are comfortable. Look for these keys:<\/p>\n<ul>\n<li><code>HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Component Based Servicing\\RebootPending<\/code><\/li>\n<li><code>HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\WindowsUpdate\\Auto Update\\RebootRequired<\/code><\/li>\n<\/ul>\n<p>Do not delete random registry keys. First, restart again after closing all apps. If the flags return every time, Windows is likely stuck finishing a package.<\/p>\n<p>You can also check <strong>Event Viewer<\/strong>. Open <strong>Windows Logs &gt; Setup<\/strong> and look for recent update failures. Search for KB5065789, <em>failure<\/em>, or <em>rollback<\/em>. Microsoft also documents common Windows Update troubleshooting steps for repair and reset work [source: <a href=\"https:\/\/support.microsoft.com\/windows\/troubleshoot-problems-updating-windows-188c2b0f-10a7-d72f-65b8-32d177eb136c\" rel=\"nofollow\">Microsoft<\/a>].<\/p>\n<h2>Step 7: Try Manual Installation<\/h2>\n<p>If Windows Update keeps failing, download KB5065789 manually from the <strong>Microsoft Update Catalog<\/strong>. Choose the package that matches your system type, such as <strong>x64<\/strong> or <strong>Arm64<\/strong>. You can check this under <strong>Settings &gt; System &gt; About<\/strong>.<\/p>\n<p>Before installing, unplug non essential USB devices. Keep your charger connected. If BitLocker is enabled, make sure you can access your recovery key. Nobody wants a routine update to turn into a lockout.<\/p>\n<img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"1277\" src=\"https:\/\/emojifaces.org\/blog\/wp-content\/uploads\/2026\/05\/white-notebook-windows-ink-pen-settings-laptop-screen.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/emojifaces.org\/blog\/wp-content\/uploads\/2026\/05\/white-notebook-windows-ink-pen-settings-laptop-screen.jpg 1080w, https:\/\/emojifaces.org\/blog\/wp-content\/uploads\/2026\/05\/white-notebook-windows-ink-pen-settings-laptop-screen-254x300.jpg 254w, https:\/\/emojifaces.org\/blog\/wp-content\/uploads\/2026\/05\/white-notebook-windows-ink-pen-settings-laptop-screen-866x1024.jpg 866w, https:\/\/emojifaces.org\/blog\/wp-content\/uploads\/2026\/05\/white-notebook-windows-ink-pen-settings-laptop-screen-768x908.jpg 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/>\n<h2>When to Stop and Use Recovery Options<\/h2>\n<p>If KB5065789 fails after cache reset, DISM, SFC, and manual install, stop repeating the same steps. Use <strong>System Restore<\/strong> if you have a restore point. You can also try <strong>Settings &gt; System &gt; Recovery &gt; Fix problems using Windows Update<\/strong>, if your build offers it.<\/p>\n<p>As a last resort, perform an in place repair install using the Windows 11 ISO. Choose <strong>Keep personal files and apps<\/strong>. This refreshes Windows without wiping your normal setup.<\/p>\n<h2>Quick Prevention Tips<\/h2>\n<ul>\n<li>Keep at least <strong>20 GB<\/strong> free before large updates.<\/li>\n<li>Update drivers from your PC maker, not random driver sites.<\/li>\n<li>Restart once before Patch Tuesday updates.<\/li>\n<li>Pause updates for a few days if reports show widespread failures.<\/li>\n<li>Back up important files before installing major cumulative updates.<\/li>\n<\/ul>\n<p>KB5065789 errors are annoying, but most are fixable. Clear the stuck files, repair Windows, check the restart flags, then install manually if needed. The trick is to work in order, not panic click the restart button fifteen times.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fix KB5065789 by clearing stuck Windows Update files first, then repair system files, and only then try manual installation. Microsoft &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"How to Fix Windows 11 Update Error KB5065789 and Diagnose Repeated Restart Requests\" class=\"read-more button\" href=\"https:\/\/emojifaces.org\/blog\/2026\/10\/30\/how-to-fix-windows-11-update-error-kb5065789-and-diagnose-repeated-restart-requests\/#more-7354\" aria-label=\"Read more about How to Fix Windows 11 Update Error KB5065789 and Diagnose Repeated Restart Requests\">Read more<\/a><\/p>\n","protected":false},"author":39,"featured_media":7278,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[485],"tags":[],"class_list":["post-7354","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","resize-featured-image"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Fix Windows 11 Update Error KB5065789 and Diagnose Repeated Restart Requests - EmojiFaces Blog \ud83d\ude0e<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/emojifaces.org\/blog\/2026\/10\/30\/how-to-fix-windows-11-update-error-kb5065789-and-diagnose-repeated-restart-requests\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix Windows 11 Update Error KB5065789 and Diagnose Repeated Restart Requests - EmojiFaces Blog \ud83d\ude0e\" \/>\n<meta property=\"og:description\" content=\"Fix KB5065789 by clearing stuck Windows Update files first, then repair system files, and only then try manual installation. 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